Privacy Policy

20th of October 2026
Privacy Policy – Sen Wellness sanctuary

INTRODUCTION

This privacy policy explains how and why the Sen Wellness Sanctuary group collects, uses, stores, shares and otherwise processes your personal data when you use our services or otherwise interact with us, including when you visit our website, make an enquiry or booking, attend one of our wellness locations, receive a health consultation or wellness programme, communicate with us, or subscribe to our marketing communications.

Sen Wellness Sanctuary operates through companies located in the United Kingdom and Sri Lanka. Depending on the circumstances, more than one of these companies may process your personal data and more than one data protection law may apply. Further information about our companies, their respective roles and the principal data protection laws that may apply is set out in section 2. We take the protection of your personal data seriously. We use appropriate technical and organisational measures designed to protect personal data and process it only as described in this privacy policy or as otherwise permitted or required by applicable law. It is important that you read this privacy policy together with any other privacy notice, consent form or processing information that we provide when collecting particular personal data. Any additional notice supplements this privacy policy and does not override it. None of our services including our website is intended for children, and we do not knowingly collect data relating to anyone under 18. If we become aware that we have done so, we will delete the data promptly.

OUR COMPANIES AND PRIVACY LAWS

This privacy policy is issued on behalf of the companies comprising the Sen Wellness Sanctuary group, namely Sen Sutra Ltd and Breath of Life Lanka (Pvt) Ltd, together referred to in this privacy policy as the “Sen Wellness Group”. We may add other companies to the Sen Wellness Sanctuary group from time to time and will update this privacy policy at such time.

When we refer to “Sen Wellness Sanctuary”, “we”, “us” or “our”, we mean the Sen Wellness Group company or companies responsible for processing your personal data in the relevant circumstances.

The identity of the company responsible for your personal data will depend on the services you receive, the company with which you interact and the purposes for which your personal data is processed. In some circumstances, two or more Sen Wellness Group companies may be jointly responsible for the processing.

Sen Sutra Ltd

Sen Sutra Ltd is incorporated in England and Wales, with company number 16922312.

Its registered office and contact details are:

Address: Flat 1, 66 Wimpole Street, London, United Kingdom W1G 8AW

Email: [email protected]

Where applicable Sen Sutra Ltd processes personal data in accordance with the data protection and privacy laws of the United Kingdom, including:

the UK General Data Protection Regulation, as defined by section 3(10) of the Data Protection Act 2018 (“UK GDPR”)
the Data Protection Act 2018;
the Data Use and Access Act 2025; and
the Privacy and Electronic Communications (EC Directive) Regulations 2003 (“PECR”).

Breath of Life Lanka (PVT) Ltd

Breath of Life Lanka (Pvt) Ltd is incorporated in Sri Lanka with company registration number PV 87421.

Its address and contact details are:

Address: 35 LRC, Habaralagahalanda Road, Melegama, Wadduwa, Sri Lanka
Email: [email protected]

Where applicable, Breath of Life Lanka (Pvt) Ltd processes personal data in accordance with the Personal Data Protection Act No. 9 of 2022 of Sri Lanka, as amended, and any regulations, rules or directives made under that legislation.

The UK GDPR or EU GDPR may also apply to particular processing undertaken by Breath of Life Lanka (Pvt) Ltd, including where it offers services to or processes personal data relating to individuals in the United Kingdom or European Economic Area.

Sri Lanka’s Data Protection Authority publishes both the 2022 Act and the Personal Data Protection (Amendment) Act No. 22 of 2025

Other Privacy Laws that may Apply

If you are located in the European Economic Area (“EEA”), or if our processing is otherwise subject to European Union data protection law, we will process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“EU GDPR”) and any applicable national data protection and electronic marketing laws.

Other privacy and data protection laws may also apply depending on your location, the nature of the services you receive and the Sen Wellness Group company or companies processing your personal data.

Where more than one data protection law applies, we will comply with the requirements applicable to the relevant processing.

Our representative in the European Union

Sen Sutra Ltd has appointed Data Protection Representative Limited as its representative in the European Union for the purposes of Article 27 of the EU GDPR.

You may contact our EU representative about matters relating to the processing of your personal data under the EU GDPR using the following details:

Data Protection Representative Limited
Company number: 616588
Address: The Cube, Monahan Road, Cork T12 H1XY, Republic of Ireland
Email: [email protected]

You may contact our EU representative in addition to, or instead of, contacting us directly.

The appointment of Data Protection Representative Limited relates to Sen Sutra Ltd only and does not extend to the other Sen Wellness Group companies.

WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?

For the purposes of applicable data protection law:

Sen Sutra Ltd is the controller of personal data collected through the Sen Wellness Sanctuary website and any central enquiry, customer relationship management or booking system operated by it, unless we tell you otherwise at the point of collection;
the Sen Wellness Group company providing services to you will normally be the controller of personal data processed for the purpose of providing those services and administering its relationship with you; and
the Sen Wellness Group company responsible for a particular wellness location will normally be the controller of local operational, treatment and health records created at that location.
each Sen Wellness Group company is responsible for complying with the data protection laws applicable to its own processing. The appointment by one Sen Wellness Group company of a representative, data protection officer or other privacy contact does not, unless expressly stated, constitute an appointment on behalf of any other Sen Wellness Group company.

Two Sen Wellness Group companies may act as joint controllers where they jointly determine why and how particular personal data is processed. This may occur where the two group companies jointly manage enquiries and bookings, coordinate services, maintain shared customer systems, manage complaints or administer group-wide communications.

Where it is not clear from the circumstances which company is responsible for your personal data, you may contact us at [email protected] and we will identify the relevant controller or controllers.

A Sen Wellness Group company may also process personal data on behalf of another group company. Where it does so, it will act as a processor and will process the personal data only on the documented instructions of the relevant controller, except where otherwise required by law.

WHAT INFORMATION DO WE COLLECT AND HOW?

Personal data means any information relating to an identified or identifiable individual. It does not include information that has been anonymised so that the individual can no longer be identified.

We may collect, use, store, disclose and transfer the categories of personal data described below.

4.1 Information you give us directly

Depending on how you interact with us, the personal data you give us directly may include:

Identity data, including your name, title, date of birth, nationality, passport information and other identification details;
Contact data, including your residential or postal address, email address and telephone number;
Booking and transaction data, including enquiries, booking details, services purchased, dates of attendance, booking correspondence and information relating to payments, refunds and amounts due;
Payment data, including bank account or payment transaction information. Card payments may be processed by third-party payment providers and we do not ordinarily receive or retain complete payment card details;
Travel data, including arrival and departure details, flight information, accommodation requirements and visa or immigration information where required to assist with your attendance;
Emergency-contact data, including the name, relationship and contact details of the person you nominate as an emergency contact;
Profile and preference data, including dietary preferences, accommodation preferences, interests, feedback, reviews and survey responses;
Communications data, including emails, enquiry forms, messages, call notes, complaints and other communications between you and us;
Marketing and communications data, including your preferences about receiving marketing and other communications from us; and
Health data, as described further in section 9.

If you give us personal data about another person, such as an emergency contact or travelling companion, you should make that person aware that you have provided their information to us and direct them to this privacy policy.

Information collected automatically

When you visit or use our website or online services, we may automatically collect

Technical data, including your internet protocol address, browser type and version, device type, operating system, time-zone setting and other technical information; and
Usage data, including information about how you use our website, online services and communications.

We collect some of this information through server logs, cookies and similar technologies. Further information is available in our Cookie Policy referred to in section 7.

We may also create and use aggregated or statistical information. Aggregated information is not personal data where it does not directly or indirectly identify an individual. If aggregated information is combined with other information in a way that allows an individual to be identified, we will treat the combined information as personal data.

4.3 Third parties or publicly available sources

We may receive personal data about you from third parties and publicly available sources, including:

another Sen Wellness Group company;
travel agents, retreat organisers, booking platforms and referral partners;
payment, banking and transaction service providers;
healthcare professionals, therapists or service providers involved in your care or programme, where the disclosure is lawful;
analytics, advertising and technical service providers;
your representative, travelling companion or emergency contact; and
publicly available sources, where it is lawful and appropriate for us to obtain the information.

Where we receive personal data from a source other than you, we will provide any additional information required by applicable law within the applicable period.

HOW WE USE YOUR PERSONAL DATA

We will only process personal data where we have a lawful basis for doing so. Depending on the circumstances and the law that applies, we may rely on one or more of the following bases:

Performance of a contract: where processing is necessary to enter into or perform a contract with you, including responding to a booking request, administering your booking, taking payment and delivering the services you have requested;
Legitimate interests: where processing is necessary for our legitimate business interests or those of a third party, and those interests are not overridden by your interests, rights or freedoms;
Legal obligation: where processing is necessary for us to comply with a legal or regulatory obligation;
Consent: where you have given us a freely given, specific, informed and unambiguous indication that you agree to the processing for a particular purpose;
Vital interests: where processing is necessary to protect your life or physical safety, or that of another person, and another lawful basis is not reasonably available; or
Establishment, exercise or defence of legal rights: where processing is necessary in connection with a complaint, dispute, investigation or legal claim.

Where we rely on legitimate interests, we consider the nature and purpose of the processing, its necessity, and its potential effect on your rights and interests.

Where we process health data or another specially protected category of personal data, we will also identify and rely on an additional legal condition permitting that processing. Further information is set out in section 9.

PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA

In the table below, we have set out a description of all the ways we plan to use the various categories of your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Purpose	Purpose/Use	Type of data	Lawful Basis	Retention
Enquiries and potential bookings	To respond to enquiries, provide information about our services, prepare proposals or recommendations and take steps requested by you before a booking is made.	(a) Identity (b) Contact (c)Communications (d) Profile and preference data.	(a) Taking steps at your request before entering into a contract; (b) legitimate interests in responding to enquiries and developing our business.	Ordinarily up to two years after the last meaningful contact, unless the enquiry results in a booking or a longer period is justified.
Booking and customer administration	To register you as a customer, administer your booking, coordinate your attendance and communicate with you about the services.	(a) Identity (b) Contact (c) Booking (d) Transaction (e) Travel (f) Payment (g) Communications and profile data	(a) Performance of a contract. (b) Legitimate interest in managing our services effectively. (c) Compliance with legal obligations	For the duration of the relationship and thereafter for the applicable legal, tax, accounting or limitation period.
Payments	To process payments, fees, refunds and other charges, maintain financial records and recover sums due.	(a) Identity (b) Contact (c) Payment and transaction data.	(a) Performance of a contract (b) Legal obligation (c) Legitimate interest in receiving payment and recovering debts	Financial and transaction records will ordinarily be retained for six years where UK legal and tax requirements apply, or for the corresponding statutory period applicable to the relevant company.
Travel and attendance arrangements	To assist with travel, transfers, accommodation, visa requirements, arrival and departure arrangements.	(a) Identity (b) Contact (c) Booking (d) Travel (e) Passport and communications data	(a) Performance of a contract (b) Legitimate interest in coordinating attendance and delivering the requested services.	For the duration of the arrangements and for a reasonable period afterwards, unless longer retention is required by law or in connection with a complaint or claim.
Consultation and wellness programs.	To assess your requirements, determine whether a programme is appropriate, develop and deliver your programme, maintain treatment or consultation records and monitor your progress and wellbeing.	(a) Identity (b) Contact (c) Booking (d)Profile (e) Communication (f)health data	a) Performance of a contract (b) Legitimate interest in providing safe and appropriate services (c) the applicable additional condition for processing health data described in section 9.	In accordance with the applicable clinical or health-record retention requirements and the limitation periods applying to the relevant company and services.
Health, safety and emergencies	To protect your health and safety, manage allergies or contraindications, contact your emergency representative, obtain appropriate assistance and respond to medical or other emergencies.	(a) Identity (b) Contact (c) Emergency contact (d) Location (e) Health data	a) Performance of a contract (b) Legitimate interest in protecting guests, customers and staff (c) vital interests (d) legal obligations (e) the applicable additional condition for processing health data described in section 9.	In accordance with the applicable clinical or health-record retention requirements and the limitation periods applying to the relevant company and services.
Relationship	To manage our relationship with you, respond to requests, notify you about material changes, administer feedback, manage complaints and maintain accurate records.	(a) Identity (b) Contact (c) Booking (d)Profile (e) Communication (f) Marketing (g) Health Data (where relevant to the request or complaint)	(a) Performance of a contract (b) Legal obligation (c) Legitimate interest in managing relationships (d) improving services and resolving concerns
Website administration and security	To administer and protect our website, systems and business, including troubleshooting, system maintenance, support, fraud prevention, data analysis, testing and security monitoring.	(a) Identity (b) Contact (c) Technical and usage data	(a) Legitimate interests in operating and protecting our business, systems and website (b) Legal obligations
Analytics	To understand how our website and services are used, improve our services and measure the effectiveness of our communications.	(a) Technical and usage data and where appropriate, aggregated data	(a) Legitimate interests in improving our services (b) Consent where required for the use of non-essential cookies or similar technologies.	In accordance with the periods stated in the Cookie Policy and the settings of the relevant analytics provider.
Marketing	To provide information and recommendations about services, events, programmes and offers that may be of interest to you.	(a) Identity, (b) contact, (c) profile, (d) transaction, (e) technical, usage, (f) marketing and communications data.	(a) Consent where required; otherwise legitimate interests where applicable law permits us to market related services to an existing customer.	Until you opt out or until the information is no longer required for the marketing purpose, subject to retaining a limited suppression record to record and respect your opt-out.

Marketing and Cookies

7.1 Direct marketing

We may send you marketing communications where:

you have asked to receive them;
you have given your consent;
you have previously purchased or enquired about our services and applicable law permits us to tell you about similar services; or
another lawful basis permits the communication.

We may use identity, contact, profile, transaction, technical and usage data to understand which services or offers may be relevant to you.

We will not use health data to target marketing communications unless we have a specific lawful basis and any additional consent required by applicable law.

7.2 Third-party marketing

We will obtain your express consent before sharing your personal data with a third party for that third party’s own direct marketing purposes.

7.3 Opting out

You can ask to stop sending you marketing communications at any time by:

using the unsubscribe link in a marketing email; or
contacting us at [email protected].

If you opt out of marketing, we may retain limited information on a suppression list so that we can record and respect your request.

Opting out of marketing will not prevent us from sending service-related or administrative communications that are necessary in connection with your booking, the services you receive or our legal obligations.

7.4 Cookies

For information about the cookies and similar technologies we use, their purposes and duration, and how you can manage your preferences, please see our Cookie Policy at [INSERT LINK].

Where required by law, we will obtain your consent before placing non-essential cookies on your device.

DISCLOSURES OF YOUR PERSONAL DATA

We may share personal data with the following categories of recipient where necessary for the purposes described in this privacy policy:

other Sen Wellness Group companies;
doctors, therapists and other health or wellness professionals involved in assessing or delivering services;
travel agents, transfer providers, accommodation providers and other providers assisting with your attendance;
payment providers, banks and financial institutions;
providers of hosting, cloud-storage, communications, customer relationship management, booking, analytics, marketing, IT support and security services;
professional advisers, including lawyers, accountants, auditors, insurers and consultants;
tax authorities, regulators, courts, law-enforcement bodies and other public authorities;
a purchaser, investor, lender or other relevant party in connection with a proposed sale, financing, restructuring or transfer of all or part of our business or assets; and
any other person where you have authorised the disclosure or where disclosure is required or permitted by law.

A recipient may act as:

an independent controller, where it determines its own purposes and means of processing;
a joint controller with one or more Sen Wellness Group companies; or
a processor acting on the instructions of a Sen Wellness Group company.

Where a recipient acts as our processor, we require it to protect personal data, maintain confidentiality and process the data only for authorised purposes and in accordance with our documented instructions, except where the recipient is otherwise required by law.

Where we share personal data with another independent controller, that recipient is responsible for its own compliance with applicable data protection law and may provide you with its own privacy information.

We do not sell personal data for monetary consideration. However, information may be shared with advertising or analytics providers as described in our Cookie Policy and subject to any consent required by applicable law.

HEALTH AND OTHER SPECIALLY PROTECTED DATA

Certain categories of personal data receive additional protection under applicable data protection law. The categories relevant to our services are most likely to include health information, information about allergies or dietary requirements with health implications, accessibility information, and other information that may reveal protected characteristics.

We may collect and process health information including:

medical history and current health conditions;
medications;
food allergies, intolerances and dietary requirements with health implications;
injuries, physical limitations and contraindications relevant to treatment, exercise or yoga;
information provided during a health or wellness consultation;
treatment plans, consultation notes, programme records, progress records and clinical observations; and
other health information that you choose to provide to a doctor, therapist or other member of the team.

We process this information only where it is necessary and an additional legal condition permits us to do so. Depending on the circumstances and the applicable law, we may rely on:

your explicit consent;
the provision or management of health or care services by, or under the responsibility of, a professional subject to an obligation of confidentiality;
the protection of your vital interests or those of another person where you are unable to give consent;
compliance with a legal obligation;
the establishment, exercise or defence of legal claims; or
another condition permitted by applicable law.

Access to health information is restricted to individuals who require it for an authorised purpose. Doctors, therapists and other professionals may also owe separate professional or legal duties of confidentiality.

Where a doctor, therapist or other professional acts as an independent controller of your personal data, that professional may provide you with separate privacy information.

WHAT HAPPENS IF YOU CHOOSE NOT TO PROVIDE INFORMATION?

Where we need to collect personal data by law or to enter into or perform a contract with you, and you do not provide the requested information, we may be unable to accept or administer your booking or provide some or all of the services.

In particular, if you do not provide health information reasonably required to assess the safety or suitability of a programme, we may be unable to provide that programme safely.

We will indicate, where appropriate, whether providing particular information is mandatory or optional and explain the consequences of not providing it.

INTERNATIONAL TRANSFERS

The Sen Wellness Group operates in the United Kingdom and Sri Lanka. Your personal data may therefore be transferred between, accessed from or processed in these countries.

We may also use service providers located in other countries. As a result, personal data may be transferred outside the country in which it was originally collected.

The United Kingdom and EEA impose restrictions on transfers of personal data to countries that have not been formally recognised as providing an adequate level of protection.

Where the UK GDPR applies and personal data is transferred outside the United Kingdom, we will use an appropriate safeguard where required, which may include:

a UK adequacy regulation;
the United Kingdom International Data Transfer Agreement;
the United Kingdom Addendum to the European Commission’s standard contractual clauses; or
another transfer mechanism permitted by UK law.

Where the EU GDPR applies and personal data is transferred outside the EEA, we will use an appropriate safeguard where required, which may include:

an adequacy decision adopted by the European Commission;
standard contractual clauses approved by the European Commission; or
another transfer mechanism permitted by the EU GDPR.

Where required, we will also assess the laws and practices of the destination country and implement supplementary contractual, organisational or technical measures designed to protect the personal data.

Similar safeguards will be used where required under Sri Lankan law.

You may contact us at [email protected] if you would like further information about the safeguards used for a particular transfer.

DATA SECURITY

We maintain appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

Those measures are reviewed having regard to the nature, volume and sensitivity of the personal data, the purposes for which it is processed and the risks presented by the processing.

Access to personal data is limited to employees, workers, doctors, therapists, contractors, service providers and other recipients who have a legitimate need to access it. Those persons are required to maintain appropriate confidentiality and security.

We maintain procedures for identifying, investigating, managing and documenting suspected personal data breaches. We will notify affected individuals and the relevant regulatory authority where required by applicable law.

DATA RETENTION

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including to provide services and satisfy legal, regulatory, tax, accounting, insurance and reporting requirements.

Retention periods may differ depending on:

the category and sensitivity of the personal data;
the purposes for which it is processed;
the Sen Wellness Group company responsible for it;
the country in which the services are provided;
any professional or clinical record-keeping requirements;
the applicable limitation period; and
whether the information is relevant to a complaint, dispute, investigation or legal claim.

In particular:

financial and transaction records will ordinarily be retained for six years where UK legal, tax or accounting requirements apply, or for the equivalent statutory period in the relevant jurisdiction;
health and treatment records will be retained in accordance with applicable legal, clinical, professional and insurance requirements;
unsuccessful enquiry information will ordinarily be retained for up to two years after the last meaningful contact;
marketing information will be retained until you opt out or the information is no longer required for the purpose for which it was collected; and
limited suppression information may be retained for as long as necessary to ensure that we continue to respect a marketing opt-out.

We may retain personal data for longer where there is an actual or potential complaint, investigation, dispute or legal claim.

In some circumstances, you may ask us to delete your personal data. Further information is set out in section 14.

We may anonymise personal data so that it can no longer be associated with you. We may use properly anonymised information indefinitely for research, statistical, analytical or business purposes.

YOUR LEGAL RIGHTS

Depending on your location, the company processing your personal data and the law that applies, you may have some or all of the following rights.

These rights are subject to conditions and exceptions under applicable law and will not apply in every circumstance.

Your right	What it means
Right of access	To request confirmation as to whether we process your personal data and to receive a copy of that data together with relevant supporting information.
Right to rectification	To ask us to correct inaccurate personal data and complete incomplete personal data.
Right to request erasure	To ask us to delete personal data where there is no continuing lawful reason for us to process it. This right does not apply where we are required or permitted to retain the information, including for legal, regulatory, health-record, tax, accounting or legal-claim purposes.
Right to restriction of processing	To ask us to restrict the processing of personal data, including while its accuracy or the lawfulness of the processing is being considered
Right to data portability	Where applicable, to receive certain personal data in a structured, commonly used and machine-readable format and to ask us to transfer it to another organisation.
Right to object	To object to processing based on legitimate interests on grounds relating to your particular situation. You also have an absolute right to object at any time to the use of your personal data for direct marketing.
Withdraw consent	To withdraw consent at any time where we rely on consent. Withdrawal will not affect the lawfulness of processing carried out before consent was withdrawn. Withdrawal of consent may affect our ability to provide a service where the relevant information is necessary and no other lawful basis is available.
Automated decisions	Where applicable, not to be subject to a decision based solely on automated processing that produces legal or similarly significant effects, and to request appropriate human involvement.
Complaint	To make a complaint to us and, where applicable, to the relevant data protection or supervisory authority.

To exercise a right, please contact us at [email protected]. If the EU GDPR applies, you may also contact our EU representative using the details in section 2.

We may request information reasonably necessary to verify your identity and confirm your entitlement to exercise the relevant right. We may also ask for clarification where this is reasonably necessary to understand or respond to your request.

You will not normally be required to pay a fee. However, where permitted by applicable law, we may charge a reasonable fee or refuse to act where a request is manifestly unfounded or excessive.

We will respond within the period required by applicable law. Where the UK GDPR or EU GDPR applies, this will ordinarily be within one month, subject to any extension permitted by law for complex or multiple requests.

COMPLAINTS

If you have a concern or complaint about our use of your personal data, please contact us so that we have an opportunity to investigate and respond.

You may submit a data protection complaint using either of the following methods:

Email: [email protected]

Post:
Data Protection Complaint
Sen Sutra Ltd
Flat 1, 66 Wimpole Street, London, United Kingdom, W1G 8AW

You may also write to the Sri Lankan company at the address set out in section 2.

We will:

acknowledge receipt of your complaint within the period required by applicable law;
take appropriate steps to investigate it;
keep you informed of progress where appropriate; and
communicate the outcome without undue delay.

We may ask you for further information, consult relevant third parties and retain appropriate records of the complaint, our investigation and the outcome.

If UK data protection law applies, you have the right to complain to the Information Commissioner’s Office. Information about making a complaint is available on the ICO’s website.

If the EU GDPR applies, you may complain to the supervisory authority in the EEA country in which you live or work, or in which the alleged infringement occurred.

If Sri Lankan data protection law applies, you may also have the right to complain to the Data Protection Authority of Sri Lanka, as applicable.

We would appreciate the opportunity to address your concerns directly, but contacting us first does not affect any right you have to complain to a regulatory authority.

UPDATES TO THIS POLICY

We may update this privacy policy from time to time. The “last updated” date at the beginning of the policy identifies when it was most recently revised.

We will publish the updated policy on our website. Where required by law, or where an update materially affects how we process your personal data, we will provide an additional notice by an appropriate method.

Please review this policy periodically at [INSERT PRIVACY POLICY LINK].

ACCURACY OF, AND UPDATES TO, YOUR PERSONAL DATA

It is important that the personal data we hold about you is accurate and current. Please tell us if your personal data changes during your relationship with us, including if your contact details, health information or other relevant circumstances change.

THIRD PARTY LINKS

Our website and online services may contain links to third-party websites, plug-ins, services or applications. Using those links or enabling those connections may allow third parties to collect or receive personal data about you.

We do not control those third parties and are not responsible for their privacy practices. We encourage you to read the privacy policy of each third-party website or service you use.

Excellent

Sen Wellness Sanctuary

Based on 328 reviews

See all reviews

Emily V.

Sen Wellness was truly something special. I was travelling solo and needed to heal from being burnt out and fatigued and needed.
I stayed for two weeks to give my body the best chance to recover and reset my nervous system. I would wake up to the sound of peacocks, the food was incredible - the therapies were very professional, the staff were so kind and accommodating - made you feel very comfortable. You are in between a lagoon and the ocean, this place feels very healing in general. I would highly recommend it if you want to eat clean food, focus on your body, yoga and conversations with a monk. It was beyond my expectations and I will try to return every year. Thank you Sen!

Ruth H.

Sen Wellness Sanctuary was a delightful experience from the start to the finish. The program was layered with consultations, exercise, exploration, rituals and authentic care. The food was beautiful and abundant in nutrition, interesting and unique, away from Western habits, and beautifully presented. The team were caring and authentic. The only challenge was finding the time to stay longer. I shall be back. Thank you all for an amazing introduction to your Sri Lankan way of life.

Kamil K.

I have been back home in Switzerland for a few days now, yet I still feel deeply connected to SEN Wellness Sanctuary, its beautiful surroundings, and, most importantly, the wonderful people who made my 10-day stay so incredibly special.

Nestled in a truly magical location between a peaceful lagoon and the Indian Ocean, surrounded by extraordinary nature, SEN Wellness Sanctuary is much more than a wellness retreat. It is a place where time seems to slow down, where you can reconnect with yourself, embrace the present moment, and experience something genuinely transformative.

What makes SEN so exceptional is the love, dedication, and attention to detail that go into creating such a unique atmosphere. Dr. Sam and his wonderful team put their hearts into making every guest feel welcome, cared for, and truly special. Their genuine passion and commitment are reflected in every little detail and experience.

A very special mention goes to Maheel, simply the best therapist I have ever experienced. His extraordinary skills, intuition, kindness, and dedication made every treatment unforgettable. I am incredibly grateful for his exceptional care.

Another heartfelt thank you goes to Chef Dharshana, whose beautiful, nourishing, and delicious creations were a highlight of every day. Every dish was prepared with such creativity, love, and attention to detail, proving that healthy food can also be an extraordinary culinary experience.

I would also like to express my sincere gratitude to the exceptional yoga teachers, Desi and Ityka, who brought so much warmth, wisdom, and positive energy to each session. Their gentle guidance, inspiring approach, and genuine dedication created a beautiful space for movement, mindfulness, and inner connection. Whether through yoga, breathing exercises, or moments of stillness, they helped make this journey even more meaningful and enriching.

Beyond the treatments, delicious food, breathtaking nature, and peaceful atmosphere, what I will treasure most are the beautiful souls I met and the meaningful connections I made. The conversations, shared experiences, laughter, moments of reflection, and genuine human connections gave this journey an entirely different dimension. Some places stay in your memory, but others find a permanent place in your heart. SEN is undoubtedly one of them.

I arrived looking for rest, balance, and renewed energy, and I left with so much more: a peaceful mind, a grateful heart, beautiful friendships, and memories that will stay with me forever.

SEN Wellness Sanctuary is not simply a place to visit. It is a place to feel, to connect, to grow, and to carry with you long after you leave.

Until we meet again. 🤍🌿🙏

Kamil

Sarah C.

What a truly special place! We only stayed for two nights at Sen Wellness Retreat, but the experience was so wonderful that we are already looking forward to returning for a longer, fully regenerative wellness stay.

What really makes this place exceptional is the people. Every member of staff was warm, caring and genuinely dedicated to making our stay something special. The therapists were outstanding. You could feel the knowledge, experience and dedication behind every treatment. Nothing felt rushed or routine, and the level of care and expertise was truly impressive.

The doctors were equally wonderful. Their genuine interest in your health and wellbeing was so reassuring, and you really feel that they are there because they want to help you feel your best.

And the chefs deserve a special mention! The food was absolutely beautiful, fresh, nourishing and full of flavour. Every meal was something to look forward to.

After just two days, I honestly feel amazing. It is incredible how much of a difference such a short stay can make when you are surrounded by people who are so passionate about what they do.

A heartfelt thank you to the entire team at Sen Wellness Retreat. You have created something very special, and we can’t wait to return and experience everything you have to offer over a longer stay. We left feeling refreshed, cared for and incredibly grateful.

Simone G.

Sehr schön gelegenes Aryuveda Resort mit Blick auf die Lagune und direktem Zugang zum menschenleeren Traumstrand Rekawa Beach. Es ist eine kleine liebevoll gestaltete Anlage in idyllischer Natur. Der ideale Ort zum Abschalten und Entspannen. Das Programm ist gut organisiert und wird individuell maßgeschneidert von einem sehr kompetenten Team von Ärzten, Therapeuten und Yoga Coaches. Das Essen ist sehr abwechslungsreich und gesund. Die Mitarbeiter sind liebenswert und erfüllen alle Wünsche. Man hat sofort eine gute Verbindung mit den übrigen Gästen und fühlt sich wie in einer großen Familie. Ich würde jederzeit wiederkommen.

Anthony H.

An Amazing Experience at Sen Wellness

From the moment I arrived, I was greeted with a warm smile and a friendly hello from Madu, the hotel manager. She went above and beyond to make sure all my needs were taken care of, and her kindness and attentiveness made me feel welcome throughout my stay.

The resort itself is an amazing place, with beautiful beachfront views and plenty of local wildlife to enjoy, including monkeys, lizards and other fascinating creatures. It is a wonderful setting to relax, unwind and enjoy the natural beauty of Sri Lanka.

The Ayurvedic treatment exceeded my expectations. The doctors carefully assessed my individual needs and created a treatment plan, including medicines, tailored specifically to me. The care and attention I received throughout the process were excellent.

All the other members of staff were equally pleasant, always ready to help and greeting me with a smile each morning. The warmth and friendliness of the entire team really made a difference to my experience.

Sen Wellness is somewhere I would happily return to without a second thought. I am genuinely grateful for the care, hospitality and experience I received, and I would highly recommend it to anyone looking for a relaxing stay combined with personalised Ayurvedic treatment.

Rastislav T.

I have to admit that even though I have been back home for a few days now, I am still processing everything I experienced during my time at Sen Wellness Sanctuary. I am incredibly grateful that I had the opportunity to spend more than two weeks in this special place, surrounded by such wonderful people.

And I don’t mean only the treatments – although you can genuinely feel that the therapists do their work with an open heart. I say this also as a massage therapist myself, with 12 years of experience. The care, presence and kindness I experienced here were truly exceptional. My warmest greetings to Mahil and Rasan.

The food was another highlight. A huge thank you to Chef Dharshana and the whole kitchen team – every meal was prepared with so much care and was absolutely delicious.

A very special thank you goes to Dr. Chamodi. What I appreciated most was that she doesn’t simply prescribe medicine or treatments. She encourages you to look deeper, to understand yourself better and to find the best within yourself. I am very grateful for her guidance and kindness throughout my stay. I also want to deeply thank Dr. Narmada and Dr. Thilini for their heartwarming care and beautiful presence.

A huge thank you also goes to Madhu. If you ever need help with anything, she is the person to turn to. Her efficient management, quick responses, and ultimate willingness to help in any area were incredible, and I knew I could rely on her completely.

The yoga was also such an important part of the experience, not simply as an exercise, but as something that became an integral part of the whole journey. A huge thank you to Jo and Stefanie. The treatments, the food, the beautiful surroundings, the conversations, the laughter, and, above all, the people I met made Sen much more than just a wellness retreat for me.

Looking back, I honestly feel that coming to Sen was one of the best things that could have happened to me at this point in my life. I arrived looking for rest and recovery, but I left with so much more – beautiful memories, new perspectives and connections with people that I will carry with me for a very long time.

Thank you to everyone at Sen Wellness Sanctuary for creating such a special place and for making me feel so welcome. This wasn’t just a retreat. It was an experience I will never forget.
Best Regards
Rasti

Susan N.

I had originally booked a 7day stay, as I was in desperate need of a reset and to emotionally regulate myself again. Life took me on another turn, and 2 weeks before my planned stay, another life emergency occurred. I couldn’t last until my planned arrival date, so I emailed with only a few days notice, asking if I could come a week earlier than planned but extend my stay to a total of 2 weeks.

They went over and above to accommodate me. I arrived exhausted, depleted and feeling lost and broken. From the time I arrived, everything and everyone - from the staff, doctors, yoga teachers, treatments, accomodation, to the overall ambience, felt like a warm hug. I was completely taken care of from morning to night.

A huge shoutout to Dr Chamodi and her team of talented doctors- Dr Namada and Dr Thilini for their exquisite tailored care and nurturing support.

The tailored treatments truly targeted my needs and I could see other people around me transform within a few days with their treatments too.

I will definitely be prioritising an annual visit and encourage my friends to come too.

Thank you to all the Team at Sen Wellness and the lovely Madhu who looks after you with love and care from the time you arrive until you leave, for building me back up again.
I thank you from the bottom of my heart.

Zeina M.

If I were to describe Sen Wellness in one sentence, I would say: "it is a place that has a SOUL." Go if you feel you need a reset for your body, mind or spirit. It’s not a typical vacation destination, it’s a place to slow down, reconnect and take care of yourself.

I travelled solo and met lovely, like-minded people. There was a really nice balance between having space for yourself and being able to connect and socialize, so I would definitely recommend it for solo travelers.

I left Sen feeling genuinely reset and very grateful for the experience. It’s a special place, made even more special by the people who take care of you while you’re there.

The entire team is just wonderful, literally all of them. There was so much kindness and genuine care in the way we were looked after. A big thank you to Madhu she keeps this place running like clockwork, and her team members, to Dr. Chamodika and her team of doctors and therapists, to Chef Dharashana and the kitchen staff, to our lovely yoga teachers Ityka and Joe, to Venerable Nimal for the "magical" ceremonies and generous wisdom, and last but not least to Dr. Sam for a deeply personal and meaningful healing session that I will carry with me.

One small tip: if you’re particular about your yoga mat, I’d recommend bringing your own or a travel mat to use on top of the ones provided.

I recently spent 3 days at Sen Wellness and it was the most restorative and calming experience. We had a good taste of Ayurvedic treatments and the twice daily yoga sessions were incredible. Every meal was also so thoughtful and made with care, but most of all tasted amazing (even to a meat lover like me)! Thank you to everyone at Sen Wellness who made it such a special experience. I hope to be back for longer the next time ☺️

Oh, but please be prepped with insect repellent!

katarina L.

Amazing retreat in Sen Wellness with 2 hrs ayurveda every day,daily yoga classes with a wonderful teacher,sessions with budhist monk,cacao ceremony and more.Wonderfull staff,amazing doctor,recommend fully!

Deborah E.

My stay at Sen Wellness Sanctuary was a truly beautiful and special experience. The entire property is designed with so much love and attention to detail.

Location & Surroundings:
The location is absolutely beautiful and surrounded by nature. There is a stunning, almost completely deserted beach right next to the sanctuary. While the sea is not really suitable for swimming, the beach itself is incredibly beautiful and peaceful, perfect for long walks, watching the sunset or simply enjoying the feeling of having the place almost entirely to yourself. The nearby lagoon is another highlight and makes the surroundings feel very special and untouched.

Food & Nutrition:
The food was beautifully presented every day, incredibly varied, organic, and clearly prepared with a lot of love. I especially enjoyed having a fresh coconut every morning. The Ayurvedic doctor also gave interesting explanations about nutrition, although I personally would have loved to learn a little more about which foods and habits are specifically suited to my own dosha.

Room:
I was lucky enough to receive a complimentary upgrade and had a really beautiful room. The open-air shower, where you could see the sky above you, was such a special touch. The room service was excellent, with fresh towels, sheets and everything else always taken care of. Some areas of the property could benefit from small renovations, but overall I felt very comfortable.

Staff:
The entire staff was incredibly friendly, warm and helpful. We spontaneously had the idea of doing a photoshoot during our stay, and the team even helped us with the organisation. Their willingness to support us and make things possible was something I really appreciated.

Ayurveda:
The Ayurvedic programme was one of the highlights of my stay. We had four treatments every day, and they were both very professional and wonderfully varied. From different types of massages and herbal baths to steam baths, acupuncture and oil treatments on the forehead, every treatment felt special and was carried out with great care and attention.

Activities:
The daily activities were also incredibly diverse. There was yoga and meditation every day, temple visits, a cooking class, turtle watching, a visit from a monk, a lagoon boat trip, as well as beautiful ceremonies involving cacao and blue lotus. Everything was conducted in a very intentional, heartfelt and almost ceremonial way.

Community:
One of the things I loved most was the sense of community. Because everyone eats together and participates in activities together, it is very easy to connect with other guests. I met so many wonderful people during my stay and even made friendships that I hope will last beyond the retreat. This sense of community made the experience even more special.

Overall, Sen Wellness Sanctuary is a beautiful place to slow down, reconnect with yourself, explore Ayurveda and meet wonderful people. It is a place filled with love, intention and heart, surrounded by breathtaking nature, a peaceful beach and the beautiful lagoon. I would absolutely come back.

Janna

Wir haben einen Spaziergang am Strand gemacht und wurden von heftigen Regen überrascht. Die Mitarbeiter des Hotel haben uns herzlich umsorgt. Haben für uns einen tuktuk bestellt und den Kindern einen Obstteller gegeben.

Angelo C.

We had a wonderful stay at Sen Wellness Sanctuary and can wholeheartedly recommend it. From the moment we arrived, we felt warmly welcomed and cared for.

The entire staff was exceptionally friendly, attentive, and professional, from the waiters to the doctors, therapists and everyone else working at the sanctuary. Their kindness and genuine care made our stay truly special.

The treatments were excellent, the atmosphere was peaceful and relaxing, and we always felt in very good hands. We also enjoyed beautiful experiences with our group, including memorable excursions and activities that added a special touch to our stay.

Thank you to the whole team for an unforgettable experience. We would love to come back one day!

Shivani R.

It truly is a wellness center! Mind, body and spirit restored. The space is peaceful and I felt earthed as soon as I took off my footwear at the entrance and walked in barefoot.

The consultation with the ayurvedic doctor was in-depth and I was amazed at the accuracy of the diagnosis. The treatment was personalised for my condition and not a mindless sequence of procedures. The therapists are sympathetic and have the expertise .

It was not all about ayurveda though! Yoga twice curated mindfully, community feeling with all the guests eating and sharing their journey at the dining table and common spaces, cacao ceremony, fire ceremony, the connection with one another and the eternal- all came together to make this a most memorable experience.

The staff has always been friendly, polite, accommodating and only too helpful to make our journey comfortable.

Added to all this were sightings of majestic monitor lizards, buff striped keelback, brahminy kits, friendly squirrels, the cheat crow who would regularly eat up the lamp wick and drink it's oil....to all my gratitude. The thunderous sea and the awe inspiring sunset from the rock pool, i will carry you forever in my heart.