Cookie Policy

Last updated October 23, 2023

This Cookie Policy explains how Sen Wellness Ltd (“Company,” “we,” “us,” and “our“) uses cookies and similar technologies to recognize you when you visit our website at  http://www.senwellnesssanctuary.com (“Website“). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
 
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
 
What are cookies?
 
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
 
Cookies set by the website owner (in this case, Sen Wellness Ltd) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
 
Why do we use cookies?
 
We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.
 
How can I control cookies?
 
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
 
The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.
 
The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Essential website cookies:
 
These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

 

Name:__stripe_sid
Purpose:Fraud prevention and detection
Provider:.www.senwellnesssanctuary.com
Service:Stripe View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:29 minutes

 

Name:__stripe_mid
Purpose:Fraud prevention and detection
Provider:.www.senwellnesssanctuary.com
Service:Stripe View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:11 months 30 days

 

Name:m
Purpose:Tracks the user’s session for Stripe
Provider:m.stripe.com
Service:Stripe View Service Privacy Policy
Country:United States
Type:server_cookie
Expires in:1 year 11 months 29 days

 

Name:_GRECAPTCHA
Purpose:Stores a value used to verify that the user is not a bot
Provider:www.google.com
Service:reCAPTCHA View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:5 months 27 days

 

Name:rc::f
Purpose:Used to track and analyze user behavior to distinguish humans from bots or automated software.
Provider:www.google.com
Service:reCAPTCHA View Service Privacy Policy
Country:United States
Type:html_local_storage
Expires in:persistent

 

Name:rc::a
Purpose:Used to track and analyze user behavior to distinguish humans from bots or automated software.
Provider:www.google.com
Service:reCAPTCHA View Service Privacy Policy
Country:United States
Type:html_local_storage
Expires in:persistent
 

Performance and functionality cookies:

These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.

 

Name:yt.innertube::nextId
Purpose:Stores a list of YouTube requests made by the user
Provider:www.youtube-nocookie.com
Service:YouTube View Service Privacy Policy
Country:United States
Type:html_local_storage
Expires in:persistent
Name:ytidb::LAST_RESULT_ENTRY_KEY
Purpose:Stores the last result entry key used by YouTube
Provider:www.youtube-nocookie.com
Service:YouTube View Service Privacy Policy
Country:United States
Type:html_local_storage
Expires in:persistent
Name:yt.innertube::requests
Purpose:Stores a list of YouTube requests made by the user
Provider:www.youtube-nocookie.com
Service:YouTube View Service Privacy Policy
Country:United States
Type:html_local_storage
Expires in:persistent
Name:yt-remote-device-id
Purpose:Stores a unique ID for the user’s device for YouTube
Provider:www.youtube-nocookie.com
Service:YouTube View Service Privacy Policy
Country:United States
Type:html_local_storage
Expires in:persistent
Name:yt-remote-connected-devices
Purpose:Stores a list of connected devices for YouTube
Provider:www.youtube-nocookie.com
Service:YouTube View Service Privacy Policy
Country:United States
Type:html_local_storage
Expires in:persistent

 


Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.

 

Name:_ga
Purpose:Records a particular ID used to come up with data about website usage by the user
Provider:.senwellnesssanctuary.com
Service:Google Analytics View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:1 year 1 month 4 days
Name:_gat#
Purpose:Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session.
Provider:.senwellnesssanctuary.com
Service:Google Analytics View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:less than 1 minute
Name:_gid
Purpose:Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.
Provider:.senwellnesssanctuary.com
Service:Google Analytics View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:23 hours 59 minutes
Name:#collect
Purpose:Sends data such as visitor’s behavior and device to Google Analytics. It is able to keep track of the visitor across marketing channels and devices. It is a pixel tracker type cookie whose activity lasts within the browsing session.
Provider:www.google-analytics.com
Service:Google Analytics View Service Privacy Policy
Country:United States
Type:pixel_tracker
Expires in:session
Name:NID
Purpose:Set by Google to set a unique user ID to remember user preferences. Persistent cookie that stays for 182 days
Provider:.google.com
Service:Google View Service Privacy Policy
Country:United States
Type:server_cookie
Expires in:6 months
Name:_ga_#
Purpose:Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions
Provider:.senwellnesssanctuary.com
Service:Google Analytics View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:1 year 1 month 4 days

 


Advertising cookies:

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

 

Name:_gcl_au
Purpose:Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
Provider:.senwellnesssanctuary.com
Service:Google AdSense View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:2 months 29 days
Name:YSC
Purpose:YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time.
Provider:.youtube.com
Service:YouTube View Service Privacy Policy
Country:United States
Type:server_cookie
Expires in:session
Name:VISITOR_INFO1_LIVE
Purpose:YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time.
Provider:.youtube.com
Service:YouTube View Service Privacy Policy
Country:United States
Type:server_cookie
Expires in:5 months 27 days
Name:ga-audiences
Purpose:Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites
Provider:www.google.com
Service:AdWords View Service Privacy Policy
Country:United States
Type:pixel_tracker
Expires in:session

 


Unclassified cookies:

These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.

 

Name:VISITOR_PRIVACY_METADATA
Purpose:__________
Provider:.youtube.com
Service:__________
Country:United States
Type:server_cookie
Expires in:5 months 27 days
Name:elementor
Purpose:__________
Provider:www.senwellnesssanctuary.com
Service:__________
Country:United States
Type:html_local_storage
Expires in:persistent
Name:Session
Purpose:__________
Provider:www.instagram.com
Service:__________
Country:United States
Type:html_local_storage
Expires in:persistent
Name:wpEmojiSettingsSupports
Purpose:__________
Provider:www.senwellnesssanctuary.com
Service:__________
Country:United States
Type:html_session_storage
Expires in:session
Name:pll_language
Purpose:__________
Provider:www.senwellnesssanctuary.com
Service:__________
Country:United States
Type:http_cookie
Expires in:11 months 30 days
Name:Priority
Purpose:__________
Provider:www.google.com
Service:__________
Country:United States
Type:server_cookie
Expires in:session
Name:yt-player-headers-readable
Purpose:__________
Provider:www.youtube-nocookie.com
Service:__________
Country:United States
Type:html_local_storage
Expires in:persistent

 

 
How can I control cookies on my browser?
 
As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information. The following is information about how to manage cookies on the most popular browsers:
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:
 
What about other tracking technologies, like web beacons?
 
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
 
Do you use Flash cookies or Local Shared Objects?
 
Websites may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.
 
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).
 
Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.
 
Do you serve targeted advertising?
 
Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.
 
How often will you update this Cookie Policy?
 
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
 
The date at the top of this Cookie Policy indicates when it was last updated.
 
Where can I get further information?
 
If you have any questions about our use of cookies or other technologies, please email us at info@senwellnesssanctuary.com or by post to:
 
Sen Wellness Ltd
66 Wimpole St
London W1G 8AW
United Kingdom
Phone: +44 20 7486 3373
Sen Wellness Sanctuary | Cookie Policy
Eva B.
Sen Wellness has been amazing. The Ayurvedic treatments are top of the bill, the food is delicious, staff always friendly and the surrounding nature is lovely. The beach, the pool, monkees in the trees, squirrels, birds… I will miss this place, the people, the yoga…is has been a bliss and I feel lighter and full of energy again. Will be back! ❤️
Sen Wellness Sanctuary | Cookie Policy
Rishabh R.
Stayed at Sen Wellness Sanctuary after spending time at its sister retreat, Rekawa, and loved how different yet connected the experience felt. Sen is beautifully designed, calm, and carries a gentle spiritual energy that quietly wraps around you.

What makes the place special is its setting. On one side you have the wide open beach, and on the other side a serene lagoon, so you feel like you are floating between two worlds rather than choosing just one.

The wellness sessions were grounding, the food was clean and comforting, and everything about the space makes it easy to slow down without even trying. I may not have reached enlightenment, but I definitely reached a very pleasant level of “life is good”.

Sam, the founder, is a warm and thoughtful host who clearly cares about the experience of every guest. You can feel that Sen is built from intention, not just aesthetics.

I left feeling lighter, calmer, and genuinely refreshed. If you are looking for a serene, well designed retreat that feels soulful without trying too hard, Sen is absolutely worth it.
Sen Wellness Sanctuary | Cookie Policy
Mamadou & B.
Für mich war dieser Ayurveda-Retreat von A bis Z perfekt und hat meine Erwartungen bei weitem übertroffen. Das gesamte Team ist ausserordentlich herzlich, aufmerksam und zuvorkommend – man fühlt sich vom ersten Moment an willkommen und bestens aufgehoben.

Die Ayurveda-Ärztinnen waren unglaublich angenehm, einfühlsam und kompetent. Ich habe mich durchgehend hervorragend betreut und ernst genommen gefühlt.

Auch die Anlage selbst ist wunderschön: die Lage, das Meer, der Strand – einfach traumhaft. Und nicht zu vergessen das fantastische Essen, das jeden Tag ein Highlight war.

Diese Erfahrung war für mich rundum bereichernd, sodass ich direkt wieder für nächstes Jahr reserviert habe. Absolute Herzensempfehlung!
Sen Wellness Sanctuary | Cookie Policy
Dagmar G.
★★★★★ Absolutely outstanding experience

We were absolutely thrilled with our 10-day stay. From the very first moment, everything was perfectly organized and carried by genuine warmth.

The therapists and treatment team are exceptional – deeply skilled, attentive, and truly present. The doctors are fantastic: knowledgeable, compassionate, and inspiring, making us feel safe and understood at every step. A special thank you also to the service staff for their kindness, professionalism, and constant care. We are very grateful to everyone.

The food was excellent – nourishing, beautifully prepared, and perfectly aligned with the holistic concept of the place.

Beyond the medical and therapeutic care, the additional experiences were truly special: the cacao ceremony was deeply touching, the yoga and meditation sessions were grounding and enriching, and the workshops and meeting with the Buddhist monk were profoundly meaningful and inspiring.

This is a very special place filled with heart, wisdom, and humanity.
A place we can wholeheartedly recommend to anyone seeking healing, depth, and authentic care.

With deep gratitude,
Dagmar and Oliver
Sen Wellness Sanctuary | Cookie Policy
Iris P.
Wonderful place for recovering, mentale, fysicaly and spiritualy and getting wisdom for the rest of your life.
Sen Wellness Sanctuary | Cookie Policy
peter L.
I highly recommend Sen Sanctuary as an amazing calm oasis to reset your body and mind. I stayed for 7 glorious nights and it has literally changed my life in a more positive intentional way.

The team did a great job of educating us on the Ayurvedic practices (cooking, philosophy, nutrition, lifestyle) and the treatments were wonderful (my first Ayurvedic retreat).

What also made the stay so special is the community that the staff are fostering, so if you are travelling solo then dint worry, you’ll meet some wonderful fellow travellers. As this isn’t really a place for 1 or 2 nights, you have time you really build connections.

The sanctuary is situated far off the beaten track in a nature reserve surrounded by a lagoon and the ocean. If you want to disconnect (from the world) yet feel more connected (with like minded people) then there isn’t a better place to go!

The experience from start to finish was superb - I can’t wait to come back.
Sen Wellness Sanctuary | Cookie Policy
Agne R.
I spent 10 days at this sanctuary on an Ayurvedic and yoga retreat, and it was a truly transformative experience.

The location is breathtaking - surrounded by jungle, lagoon, and sea, with an abundance of birds and wildlife. Being so immersed in nature felt deeply grounding and healing. The food was incredible: nourishing, comforting, and clearly prepared with so much care. Every meal felt like part of the healing process.

The Ayurvedic treatments were phenomenal. The doctors and massage therapists were attentive, kind, and genuinely invested in making each day the best possible experience. While the doctors didn’t speak much English, it never felt like a limitation - I was there to experience rather than analyse, and that felt right.

One of the most meaningful aspects of this retreat was the people I met. I formed deep connections and, through this shared space, learned more about myself in 10 days than I have in the past year.

I want to especially acknowledge Lucy and Rebecca, who led the yoga and healing sessions. They are truly incredible - deeply present, compassionate, and gifted at creating a safe, supportive space. Through both their practices and conversations, I was able to process my experience and access a level of healing I hadn’t reached before. They were a huge part of what made this retreat so special for me.

I do feel it’s important to gently mention one observation, as transparency matters. While my personal experience as a guest was very positive, I noticed moments that made me feel uncomfortable regarding how staff were treated, particularly by the retreat owner. Staff appeared fearful at times, and there was a noticeable separation between guests and staff during ceremonies. I also wasn’t clear about how tips were distributed, which left me uncertain. I share this not to detract from the healing I personally experienced, but because ethical treatment of staff is important to me and may matter to others considering a stay.

Overall, this retreat offered profound healing, connection, and reflection. It is a powerful place for those seeking deep rest, self-discovery, and immersion in nature.
Sen Wellness Sanctuary | Cookie Policy
Jadwiga B.
Najlepsze miejsce w życiu i na świecie!<3
Sen Wellness Sanctuary | Cookie Policy
Max R.
I had an incredible stay at Sen Wellness Sanctuary. The place is truly a treasure. Everything is perfect. The rooms are beautiful, the food fantastic, the staff super kind, and everything very high quality. The location is incredibly peaceful, nestled between a lagoon and the beach. The treatments are wonderful, and Dr. Sam and all of the professionals are experts. This was by far my favorite part of my trip to Sri Lanka!
Sen Wellness Sanctuary | Cookie Policy
Maryanne T.
I recommend this place to everyone for a short or long retreat. A magical place with incredible staff. Structure and kindness are the order of the day. I felt safe, with excellent support in terms of food. Thank you to the whole team.
Sen Wellness Sanctuary | Cookie Policy
The D.
A Soul-Nourishing 7-Day Retreat at Zen Wellness, Sri Lanka 🌿
My friends and I spent seven unforgettable days at Zen Wellness in Sri Lanka, and it was truly one of the most heart-warming, rejuvenating experiences of our lives. From the moment we arrived, we were embraced with genuine kindness, serenity, and a level of care that went far beyond our expectations.
The food deserves special praise—every meal was a delight. Thoughtfully prepared, nourishing, and absolutely delicious, the cuisine perfectly complemented the retreat experience. Each dish felt like it was made with love, balancing flavor and wellness in the most beautiful way.
The staff and therapists at Zen Wellness are simply extraordinary. Their warmth, professionalism, and attentiveness made us feel supported and cared for at every step. The Ayurvedic treatments and massages were deeply healing and transformative—tailored with expertise and delivered with such compassion that each session felt like a true reset for both body and mind.
A very special mention must go to Lucy, the hotel manager, who truly elevated our entire stay. Her attention to detail, genuine care, and personal touch made all the difference. Lucy has an incredible way of making guests feel not just welcome, but truly seen and valued. Thanks to her, every day flowed effortlessly, and every request was met with grace and a smile.
The highlight of our stay was the beautiful birthday surprises they arranged for me. From thoughtful gestures to touching moments that made me feel incredibly special, it was clear that the team went out of their way to create memories I will cherish forever. Celebrating my birthday in such a peaceful, loving environment, surrounded by my friends and the Zen Wellness family, was nothing short of magical.
Zen Wellness is not just a retreat—it’s truly a sanctuary. A place where healing, joy, and connection come together seamlessly. I left feeling renewed, grateful, and already dreaming of returning. Thank you to the entire Zen Wellness team for creating such a meaningful and unforgettable experience. 💚✨
Sen Wellness Sanctuary | Cookie Policy
M R.
A very special place. Lovely, warm people. Incredible experience. Lovely rooms, easy walk to big, quiet beach.
Sen Wellness Sanctuary | Cookie Policy
Saima I.
I came to Sen Wellness Sanctuary looking for a simple retreat.. a pause from daily life and recent changes — but what I experienced was far more than that. It felt like returning from a magical world, and I can honestly say it enhanced my life in a deeply beautiful way.
The care, cleanliness, hospitality, and energy of this place are exceptional. You welcome people with open hearts and open arms, in a way that feels like family rather than a retreat. Even as someone quite reserved, I felt safe to open up almost immediately. The ceremonial gatherings, treatments, food, and the gentle, unrushed pace create a space where you can truly feel and be yourself. My favourite moments were sitting by the lagoon in the mornings, with no rush ... even though I’m not usually a nature person, that space felt perfect for me.
I was there for my birthday, and the way you celebrated it for me — the cake, the lagoon setting, the thoughtfulness — made it one of the most meaningful times of my life. As a psychotherapist who spends her life supporting others in their healing, this was something I deeply needed for myself. I genuinely feel I healed in ways I didn’t even realise I needed.
The doctors and staff are incredibly well trained, attentive, and always present , not just looking after your stay, but truly holding your emotional experience. This was my first time in Sri Lanka, and I experienced it as one of the most peaceful places I’ve ever been , because of Sen Wellness and its people.
I’ve travelled to many beautiful places, but this was different. I’ve fallen in love with you, I miss you deeply, and I can’t wait to return, knowing I’ll be welcomed in exactly the same way ❤️
With love,Saima ...
Sen Wellness Sanctuary | Cookie Policy
Maria M.
Nice experience, beautiful venue.
Doctors, chefs, and great staff.
Sen Wellness Sanctuary | Cookie Policy
Francesca C.
I spent a week at Sen during a period of grief, and left feeling energised and nourished and ready to continue on my journey. The treatments were wonderful and the team truely cared for guests. Thank you Sen for helping me to heal.
Sen Wellness Sanctuary | Cookie Policy
Sen Wellness Sanctuary | Cookie Policy