Privacy Policy

Introduction

This privacy notice for Sen Sutra Ltd (company number 16922312), registered in England and Wales, trading as Sen Wellness Sanctuary, describes how and why we collect, store, use, and share your personal information when you use our services — including when you visit our website, make an enquiry or booking, attend our sanctuary in Sri Lanka, or receive health consultations and wellness programmes from us.

Why UK GDPR and EU GDPR apply to us

Sen Sutra Ltd is incorporated in England and Wales. UK GDPR (Data Protection Act 2018) applies directly to us. EU GDPR (Regulation 2016/679) also applies under its extraterritorial scope (Article 3(2)) because we actively offer services to guests based in the European Economic Area (EEA). Our website servers are located in the United Kingdom, which holds EU adequacy status (EC Decision 2021/1772).

Governing law

This policy is governed by the laws of England and Wales. UK GDPR (Data Protection Act 2018) and EU GDPR (Regulation 2016/679) apply to their respective scopes. Our Sri Lankan operations are additionally subject to the Sri Lanka Personal Data Protection Act No. 9 of 2022 (PDPA).

Questions? Contact us at [email protected] or +94 77 390 4800.

What information do we collect?

1.1 Information you give us directly

Full name, email address, phone number, and postal address
Billing address and payment details (settled by direct bank transfer or on-site cash/card payment — we do not store payment card details)
Retreat booking details, dietary preferences, and special requirements
Passport or identity document details where required
Emergency contact name and telephone number
Records of communications — emails, enquiry forms, and call notes
Feedback, reviews, or survey responses you choose to provide

1.2 Health and special category data

Important: We process health data. Your explicit written consent is required before any health information is collected.

Because we provide Ayurvedic medical consultations, Panchakarma programmes, and personalised treatment plans, we collect health information about guests. Health data is special category data under Article 9 of both UK GDPR and EU GDPR and is subject to stricter rules. We only process health data with your explicit written consent, obtained before or at your first consultation. You may withdraw consent at any time by emailing [email protected]. Withdrawal must be recorded on your intake file and communicated to your treating doctor.

Medical history, current health conditions, and medications
Dietary requirements, food allergies, and intolerances with health implications
Physical limitations or contraindications relevant to treatment or yoga practice
Treatment notes, progress records, and clinical observations during your stay
Any other health information you share with our doctors or therapists

1.3 Who handles your data — access by role

Role	Data they can access	Health data?
Administrative team	Contact details, booking records, correspondence, dietary preferences (non-medical)	No
Sanctuary managers	Booking details, guest preferences, scheduling, dietary and allergy flags for catering	Allergy flags only
Doctors / Ayurvedic practitioners	Full health records, medical history, treatment notes, medications, clinical observations	Full access
Yoga teachers	Guest name and physical limitations — shared by doctors only where essential for safety	Limitations only

All staff with access to personal data receive data protection and confidentiality training, reviewed annually.

1.4 Information collected automatically

When you visit our website, we automatically collect technical data including IP address, browser type, device type, pages visited, and visit timestamps. We also collect data through cookies — see Section 5.

1.5 What happens if you choose not to provide information?

Without contact or booking details, we cannot process your reservation.
Without health information, our doctors may be unable to design a safe treatment plan. Some programmes — particularly Panchakarma — cannot be safely delivered without this information.
Without dietary or allergy information, we may be unable to accommodate your needs safely.

We will always tell you at the point of collection whether information is required or optional.

How do we process your information?

To respond to enquiries and provide customer support
To process bookings, administer your retreat, and arrange payment
To safely deliver health consultations, Ayurvedic treatments, and wellness programmes
To send important administrative information about your booking or our policies
To send marketing communications — only where you have given prior consent
To improve our services through analysis of website and programme usage
To protect our website and services from fraud and security threats
To comply with applicable legal and regulatory obligations under UK, EU, and Sri Lankan law

What legal bases do we rely on?

3.1 For ordinary personal data (Article 6)

Consent (Art. 6(1)(a)) — Email marketing, non-essential cookies. You may withdraw at any time.
Performance of a contract (Art. 6(1)(b)) — Managing your booking and delivering your stay.
Legitimate interests (Art. 6(1)(f)) — Website security, service improvement, guest communications.
Legal obligation (Art. 6(1)(c)) — Financial records, healthcare records, employment law compliance.

3.2 For health and special category data (Article 9)

Explicit consent (Art. 9(2)(a)) — Written consent obtained before or at first consultation.
Healthcare provision (Art. 9(2)(h)) — Processing necessary for the provision of healthcare and treatment.
Vital interests (Art. 9(2)(c)) — In a genuine medical emergency to protect your life.

3.3 Withdrawing consent

You may withdraw any consent at any time, without penalty, by emailing [email protected]. Withdrawal does not affect the lawfulness of processing carried out before withdrawal. Withdrawal of health data consent will be recorded on your clinical file.

With whom do we share your information?

Health data: Special category health data is handled exclusively within the Sen Wellness Sanctuary team and is never shared with any external third party, except in a genuine medical emergency.

4.1 Breath of Life Lanka Ltd — Sri Lankan processor

Breath of Life Lanka Ltd (PV 87421), our Sri Lankan operational entity, employs all doctors, sanctuary managers, therapists, yoga teachers, and administrative staff who deliver your retreat. They process personal data on behalf of Sen Sutra Ltd under a formal Data Processing Agreement. Breath of Life Lanka Ltd acts solely as a data processor and does not determine the purposes or means of processing independently. Website analytics, payroll processing, and internal administration are all handled within Breath of Life Lanka Ltd as part of this arrangement.

4.2 Third-party service providers

For general personal data (not health data), we use the following external providers under written Data Processing Agreements:

Category	Provider	Purpose	Data shared	Health data?
CRM / guest records	Zoho CRM	Managing guest records, booking history, and communications	Name, contact details, booking information, preferences	No
Email marketing	Mailchimp	Newsletters and marketing emails to guests who have consented	Name and email address only	No
Website hosting	Hostinger	Hosting the senwellnesssanctuary.com website and enquiry forms	IP address, website enquiry data	No
DSAR portal	Termly	Managing data subject access requests and cookie consent	Name, email (if submitted via DSAR form)	No
Payment settlement	Direct bank transfer / on-site payment	Guests pay by direct bank transfer before arrival, or by cash/card on site. No third-party payment processor is used.	Bank reference details only — no card data stored	No

Internally managed: Website analytics (Google Analytics), payroll processing, and general administrative data processing are handled internally by Breath of Life Lanka Ltd staff as part of their role as data processor — no external third-party provider is used for these functions.

4.3 Business transfers and legal requirements

In the event of a merger, acquisition, or restructuring of Sen Sutra Ltd, personal data may be transferred as part of that transaction and you will be notified in advance. We may also disclose data to law enforcement or regulatory authorities where required by law.

Cookies and tracking technologies

We use cookies and similar technologies on our website. A consent banner appears on your first visit, allowing you to accept or decline non-essential cookies. Essential cookies required for the website to function do not require consent. Website analytics are managed internally using Google Analytics, accessed by Breath of Life Lanka Ltd staff. Full details are in our Cookie Policy at senwellnesssanctuary.com/cookie-policy.

Where is your data stored and transferred?

6.1 Data storage — United Kingdom servers

Personal data collected through our website and booking systems is stored on servers provided by Hostinger, located in the United Kingdom. The UK holds EU adequacy status (EC Decision 2021/1772), so transfers of EU personal data to our UK servers are lawful without additional safeguards.

6.2 Data processed in Sri Lanka by Breath of Life Lanka Ltd

Breath of Life Lanka Ltd, our Sri Lankan processor, employs the staff who deliver your retreat and access personal data to do so. Sri Lanka does not currently hold a UK or EU adequacy decision. Accordingly:

EU guests: Data access by Breath of Life Lanka Ltd is governed by the European Commission’s Standard Contractual Clauses (SCCs, Decision 2021/914). A copy is available on request.
UK guests: Data access by Breath of Life Lanka Ltd is governed by the UK International Data Transfer Agreement (IDTA). A copy is available on request.

Breath of Life Lanka Ltd also complies with the Sri Lanka Personal Data Protection Act No. 9 of 2022 (PDPA) in respect of its processing operations within Sri Lanka.

6.3 Third-party providers outside the EEA/UK

Zoho CRM and Mailchimp may store data on servers outside the EEA or UK. Both providers maintain EU GDPR-compliant data transfer mechanisms (including SCCs). To request copies of applicable transfer documents, email [email protected].

How long do we keep your information?

Data category	Retention period	Legal basis / reason
Health and treatment records	8 years from last treatment	Legal obligation — UK clinical records standard; Art. 6(1)(c)
Financial and booking records	7 years from transaction	Legal obligation — Companies Act / tax law; Art. 6(1)(c)
Guest contact and marketing data	2 years from last contact, or until consent withdrawn	Legitimate interest / consent; Art. 6(1)(a) & (f)
Enquiry forms (no stay booked)	12 months from enquiry date	Legitimate interest; Art. 6(1)(f)
Website analytics / logs	26 months	Legitimate interest; Art. 6(1)(f)
Staff and employment records	6 years after employment ends	Legal obligation — employment law; Art. 6(1)(c)
Data breach records	5 years from breach date	ICO / EDPB accountability
Consent records	Duration of relationship + 3 years	Accountability — evidence of lawful basis

When data is no longer required, we securely delete or anonymise it.

How do we keep your information safe?

SSL/TLS encryption for all data transmitted via our website (Hostinger)
Encrypted storage for health and sensitive personal data
Role-based access controls — staff access only the data needed for their role
Regular data protection and confidentiality training for all staff with data access
Secure disposal procedures for paper records containing personal information
Written Data Processing Agreements with all third-party processors
A Record of Processing Activities (ROPA) documenting all internal data flows, reviewed annually
No card or payment data is stored — payments are made by direct bank transfer or on-site

No electronic transmission or storage is 100% secure. While we take all reasonable precautions, we cannot guarantee absolute security.

Data breaches

In the event of a personal data breach, we will:

Assess the likely risk to the rights and freedoms of affected individuals
Notify the ICO within 72 hours where required — Article 33 UK GDPR
Notify the relevant EU supervisory authority within 72 hours where required — Article 33 EU GDPR
Notify affected individuals directly and without undue delay where there is high risk — Article 34 UK/EU GDPR
Document all breaches in our internal breach register, retained for 5 years

Note: Sen Sutra Ltd has had no reportable data breaches in the last three years. Any breach involving health data is treated as the highest priority. Contact [email protected] immediately if you believe your data has been compromised.

Minors

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we become aware that we have done so, we will delete the data promptly. Contact [email protected] with any concerns.

Your privacy rights

Under UK GDPR and EU GDPR you have the following rights. We will respond within one calendar month (extendable by two months for complex requests, with notice). There is no charge in most circumstances.

Your right	What it means
Right of access (Art. 15)	Request a copy of all personal data we hold about you.
Right to rectification (Art. 16)	Ask us to correct inaccurate or incomplete personal data.
Right to erasure (Art. 17)	Ask us to delete your data where it is no longer necessary. Note: some data must be retained by law.
Right to restrict processing (Art. 18)	Ask us to pause processing while a dispute is resolved.
Right to data portability (Art. 20)	Receive your data in a structured, machine-readable format.
Right to object (Art. 21)	Object to processing based on legitimate interests, including direct marketing.
Withdraw consent	Withdraw consent for health data or marketing at any time with no penalty.
Right to complain	Lodge a complaint with your local supervisory authority — see Section 15.

To exercise any right, email [email protected]. We may ask you to verify your identity before fulfilling a request.

Automated decision-making and profiling

We do not use any automated decision-making or profiling in relation to your personal data. All decisions relating to your health treatment plan, retreat programme, and personal care are made by our qualified doctors and sanctuary staff. If this changes in future, we will notify you before changes take effect, in accordance with Article 22 UK/EU GDPR.

Intellectual property

All content on the Sen Wellness Sanctuary website — including text, images, photographs, videos, logos, brand names, and design elements — is the intellectual property of Sen Sutra Ltd or its licensors and is protected by UK copyright law (Copyright, Designs and Patents Act 1988), EU copyright directives, and international intellectual property conventions.

The Sen Wellness Sanctuary name, logo, and brand identity are the property of Sen Sutra Ltd. Nothing in your use of this website or our services transfers any intellectual property rights to you.

You may view and print content from this website for personal, non-commercial use only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content without the prior written consent of Sen Sutra Ltd.
Guest-submitted content (reviews, feedback, photographs shared with us) may be used by Sen Sutra Ltd for marketing purposes, subject to your consent at the time of submission.
Unauthorised use of our intellectual property may give rise to a claim for damages and/or be a criminal offence under the Copyright, Designs and Patents Act 1988.

To request permission to use our content, or to report an intellectual property concern, contact [email protected].

Do-Not-Track signals

Most web browsers include a Do-Not-Track (‘DNT’) setting. No legally binding uniform standard for recognising DNT signals currently exists. We do not currently respond to DNT signals. If such a standard is adopted, we will update this notice.

Contact, representatives & supervisory authorities

15.1 Data Controller — Sen Sutra Ltd

Field	Details
Legal entity	Sen Sutra Ltd
Registered in	England and Wales
Company number	16922312
ICO Registration No.	ZC146926
Trading as	Sen Wellness Sanctuary
Registered address	Flat 1, No. 66 Wimpole Street, London W1G 8AW, England
Retreat address	Rekawa Road, Netolpitiya, Sri Lanka
Email	[email protected]
Phone	+94 77 390 4800
Website	senwellnesssanctuary.com

15.2 UK Contact Person

The UK contact for data protection matters is Sameera Kankanamge (Director), reachable at [email protected]. Per the DataRep questionnaire dated 05/06/2026, Sen Sutra Ltd has elected not to appoint DataRep as UK representative. UK residents and the ICO should contact Sen Sutra Ltd directly at the registered address above.

15.3 EU Representative (Article 27 EU GDPR)

Sen Sutra Ltd has appointed Data Protection Representative Limited (trading as DataRep) as its Data Protection Representative in the European Union for the purposes of EU GDPR (Regulation 2016/679). This appointment is effective as of June 2026 and covers all 27 EU member states plus Norway and Iceland in the European Economic Area.

EU residents who wish to raise a question with Sen Wellness Sanctuary, or exercise their data protection rights under GDPR, may contact DataRep directly:

EU Representative: Data Protection Representative Limited (trading as DataRep) Registered address: The Cube, Monahan Road, Cork, T12 H1XY, Republic of Ireland Registered in Ireland: Company number 616588 Email: [email protected] Web form: www.datarep.com/data-request Website: www.datarep.com

Important – when contacting DataRep: Please quote “Sen Wellness Sanctuary” in the subject line of any email or written correspondence. If contacting by post, ensure your letter is addressed to DataRep and not to Sen Wellness Sanctuary, or your enquiry may not be directed to the correct team. Sen Wellness Sanctuary may request evidence of your identity before fulfilling any data subject request, to ensure your personal data is not disclosed to anyone other than you.

For further information on your rights under EU GDPR, please refer to the European Commission at https://ec.europa.eu/info/law/law-topic/data-protection or the national Data Protection Authority in your country.

15.4 Sri Lankan processor — Breath of Life Lanka Ltd

Field	Details
Entity	Breath of Life Lanka Ltd
Role	Data processor — processes data on behalf of Sen Sutra Ltd under a Data Processing Agreement
Registration No.	PV 87421
Address	Rekawa Road, Netolpitiya, Sri Lanka
Sri Lankan law	Complies with Sri Lanka Personal Data Protection Act No. 9 of 2022 (PDPA)

15.5 Supervisory authorities

Your location	Supervisory Authority	Contact
United Kingdom	Information Commissioner’s Office (ICO)	ico.org.uk · 0303 123 1113
European Union / EEA	Your local EU data protection authority	edpb.europa.eu
Switzerland	Federal Data Protection & Information Commissioner	edoeb.admin.ch
Sri Lanka	Data Protection Authority of Sri Lanka (PDPA 2022)	pdpa.gov.lk (when operational)

Updates to this policy

We may update this notice from time to time. The ‘last updated’ date at the top always reflects the most recent revision. If we make material changes — particularly to how we process health data, who we share information with, or our legal bases — we will notify you by email or via a prominent notice on our website before changes take effect.

Please review this policy periodically at senwellnesssanctuary.com/privacy-policy.

Excellent

Sen Wellness Sanctuary

Based on 323 reviews

See all reviews

Susan N.

I had originally booked a 7day stay, as I was in desperate need of a reset and to emotionally regulate myself again. Life took me on another turn, and 2 weeks before my planned stay, another life emergency occurred. I couldn’t last until my planned arrival date, so I emailed with only a few days notice, asking if I could come a week earlier than planned but extend my stay to a total of 2 weeks.

They went over and above to accommodate me. I arrived exhausted, depleted and feeling lost and broken. From the time I arrived, everything and everyone - from the staff, doctors, yoga teachers, treatments, accomodation, to the overall ambience, felt like a warm hug. I was completely taken care of from morning to night.

A huge shoutout to Dr Chamodi and her team of talented doctors- Dr Namada and Dr Thilini for their exquisite tailored care and nurturing support.

The tailored treatments truly targeted my needs and I could see other people around me transform within a few days with their treatments too.

I will definitely be prioritising an annual visit and encourage my friends to come too.

Thank you to all the Team at Sen Wellness and the lovely Madhu who looks after you with love and care from the time you arrive until you leave, for building me back up again.
I thank you from the bottom of my heart.

Zeina M.

If I were to describe Sen Wellness in one sentence, I would say: "it is a place that has a SOUL." Go if you feel you need a reset for your body, mind or spirit. It’s not a typical vacation destination, it’s a place to slow down, reconnect and take care of yourself.

I travelled solo and met lovely, like-minded people. There was a really nice balance between having space for yourself and being able to connect and socialize, so I would definitely recommend it for solo travelers.

I left Sen feeling genuinely reset and very grateful for the experience. It’s a special place, made even more special by the people who take care of you while you’re there.

The entire team is just wonderful, literally all of them. There was so much kindness and genuine care in the way we were looked after. A big thank you to Madhu she keeps this place running like clockwork, and her team members, to Dr. Chamodika and her team of doctors and therapists, to Chef Dharashana and the kitchen staff, to our lovely yoga teachers Ityka and Joe, to Venerable Nimal for the "magical" ceremonies and generous wisdom, and last but not least to Dr. Sam for a deeply personal and meaningful healing session that I will carry with me.

One small tip: if you’re particular about your yoga mat, I’d recommend bringing your own or a travel mat to use on top of the ones provided.

I recently spent 3 days at Sen Wellness and it was the most restorative and calming experience. We had a good taste of Ayurvedic treatments and the twice daily yoga sessions were incredible. Every meal was also so thoughtful and made with care, but most of all tasted amazing (even to a meat lover like me)! Thank you to everyone at Sen Wellness who made it such a special experience. I hope to be back for longer the next time ☺️

Oh, but please be prepped with insect repellent!

katarina L.

Amazing retreat in Sen Wellness with 2 hrs ayurveda every day,daily yoga classes with a wonderful teacher,sessions with budhist monk,cacao ceremony and more.Wonderfull staff,amazing doctor,recommend fully!

Deborah E.

My stay at Sen Wellness Sanctuary was a truly beautiful and special experience. The entire property is designed with so much love and attention to detail.

Location & Surroundings:
The location is absolutely beautiful and surrounded by nature. There is a stunning, almost completely deserted beach right next to the sanctuary. While the sea is not really suitable for swimming, the beach itself is incredibly beautiful and peaceful, perfect for long walks, watching the sunset or simply enjoying the feeling of having the place almost entirely to yourself. The nearby lagoon is another highlight and makes the surroundings feel very special and untouched.

Food & Nutrition:
The food was beautifully presented every day, incredibly varied, organic, and clearly prepared with a lot of love. I especially enjoyed having a fresh coconut every morning. The Ayurvedic doctor also gave interesting explanations about nutrition, although I personally would have loved to learn a little more about which foods and habits are specifically suited to my own dosha.

Room:
I was lucky enough to receive a complimentary upgrade and had a really beautiful room. The open-air shower, where you could see the sky above you, was such a special touch. The room service was excellent, with fresh towels, sheets and everything else always taken care of. Some areas of the property could benefit from small renovations, but overall I felt very comfortable.

Staff:
The entire staff was incredibly friendly, warm and helpful. We spontaneously had the idea of doing a photoshoot during our stay, and the team even helped us with the organisation. Their willingness to support us and make things possible was something I really appreciated.

Ayurveda:
The Ayurvedic programme was one of the highlights of my stay. We had four treatments every day, and they were both very professional and wonderfully varied. From different types of massages and herbal baths to steam baths, acupuncture and oil treatments on the forehead, every treatment felt special and was carried out with great care and attention.

Activities:
The daily activities were also incredibly diverse. There was yoga and meditation every day, temple visits, a cooking class, turtle watching, a visit from a monk, a lagoon boat trip, as well as beautiful ceremonies involving cacao and blue lotus. Everything was conducted in a very intentional, heartfelt and almost ceremonial way.

Community:
One of the things I loved most was the sense of community. Because everyone eats together and participates in activities together, it is very easy to connect with other guests. I met so many wonderful people during my stay and even made friendships that I hope will last beyond the retreat. This sense of community made the experience even more special.

Overall, Sen Wellness Sanctuary is a beautiful place to slow down, reconnect with yourself, explore Ayurveda and meet wonderful people. It is a place filled with love, intention and heart, surrounded by breathtaking nature, a peaceful beach and the beautiful lagoon. I would absolutely come back.

Janna

Wir haben einen Spaziergang am Strand gemacht und wurden von heftigen Regen überrascht. Die Mitarbeiter des Hotel haben uns herzlich umsorgt. Haben für uns einen tuktuk bestellt und den Kindern einen Obstteller gegeben.

Angelo C.

We had a wonderful stay at Sen Wellness Sanctuary and can wholeheartedly recommend it. From the moment we arrived, we felt warmly welcomed and cared for.

The entire staff was exceptionally friendly, attentive, and professional, from the waiters to the doctors, therapists and everyone else working at the sanctuary. Their kindness and genuine care made our stay truly special.

The treatments were excellent, the atmosphere was peaceful and relaxing, and we always felt in very good hands. We also enjoyed beautiful experiences with our group, including memorable excursions and activities that added a special touch to our stay.

Thank you to the whole team for an unforgettable experience. We would love to come back one day!

Shivani R.

It truly is a wellness center! Mind, body and spirit restored. The space is peaceful and I felt earthed as soon as I took off my footwear at the entrance and walked in barefoot.

The consultation with the ayurvedic doctor was in-depth and I was amazed at the accuracy of the diagnosis. The treatment was personalised for my condition and not a mindless sequence of procedures. The therapists are sympathetic and have the expertise .

It was not all about ayurveda though! Yoga twice curated mindfully, community feeling with all the guests eating and sharing their journey at the dining table and common spaces, cacao ceremony, fire ceremony, the connection with one another and the eternal- all came together to make this a most memorable experience.

The staff has always been friendly, polite, accommodating and only too helpful to make our journey comfortable.

Added to all this were sightings of majestic monitor lizards, buff striped keelback, brahminy kits, friendly squirrels, the cheat crow who would regularly eat up the lamp wick and drink it's oil....to all my gratitude. The thunderous sea and the awe inspiring sunset from the rock pool, i will carry you forever in my heart.

Roebyem A.

Amazing experience couldn’t be better… place is authentic with amazing treatments and friendly staff. Chocolate
ceremony and sound healing with the inhouse monk were among the highlights- plus fantastic yoga lessons by Tanya. With gratitude..

HIROKO T.

素敵なドクター、スタッフ達のいるアーユルヴェーダリトリート。曜日によっては、アーユルヴェーダに関する座学や、料理、スリランカのお坊さんとのセッションもあったり、トリートメントだけでなく、学びもありとても有意義な時間を過ごせました。また環境も最高で、すぐそこにほぼ人のいないビーチがあり、孔雀や猿など野生の動物たち、運が良ければ海亀にも会えます。まだ見ぬ本当のスリランカを堪能できること間違いなしです。

Ágota P.

This place is truly amazing. It has a very special and peaceful atmosphere, and the unique design of the resort creates a perfect harmony between nature, tranquility, and modern design. I had the opportunity to participate in a meditation and sound healing session with the monk, which was an unforgettable and deeply enriching experience. A truly special place that I would highly recommend.

Pavithra S.

A peaceful little escape with beautiful surroundings, kind staff, and a calming atmosphere. The ayurvedic treatments, yoga sessions and wellness experience felt genuinely rejuvenating. Perfect place to slow down, breathe, and reconnect with yourself.

Larissa F.

I had a fantastic stay at Sen Wellness.
The place, the architecture, the interior, the location are just magical.
I initially intended to stay 4 days but ended up extending.

It‘s beautifully nestled in between wildlife, we had monkeys, chipmunks and peacocks as our neighbors.

However there are a few things I‘d like to highlight for you to judge whether this is for you:

1) the approach is more wellness centered. The doctor will ask you questions like „what would you like?“ and „do you have questions for me“, rather than a check-up when it comes to treatments and accupuncture. Perhaps I‘m coming from a TCM point of view, but the doctor usually knows what the patient needs.

2) if you come here with serious health issues and the hope to recover: it is about wellness. Staff is not trained enough to understand injury informed trauma in the body and can not take care of it.
Staff usually gets trained there and has no prior education on these matters.

3) the food is not tailored to your needs. The approach is quite beautifully freeing: a little bit of everything is ok, and all flavours should be on each plate.

4) your food preferences are not noted initally, sometimes the dinners were fish-based and vegetarian or vegan people had to let kitchen staff know the situation. Once that had been done they quickly fried up some eggs and remembered for the rest of the stay, so all is well. However I would have liked to see a thoughtfully substituted meal for all dietary requirements by the doctors.
My vegan friend got no substitute, the day after she got some steamed cabbage offered to replace the protein.

4) there are a lot of mosquitos due to the location. So if you are sensitive to this, it‘s best to bring a lot of mosquito repellent.

6) the Yoga varies. It’s young volunteer Yoga Teachers — although we had one amazing one called Gil, who took care of everyone properly.
Considering people come here with health issues and of different ages and fitness levels, a lot more props, adjustments an modifications are needed than currently offered. I witnessed a few injuries and at this price point would expect a paid Yoga Teacher with experience and suitable expertise.

7) the place itself is magical. But there is a dark side to it: some, especially young staff, appear to be paid >below< national minimum wage (which as of Jan 2026 is 30 000 LKR a month, which equals 81€). That‘s less than half of what I paid in a single day here.

Considering every guest leaves a couple of thousand dollars there at a time and there are always 10+ guests, I would expect them all to get paid very decently.

If the philosophy of the place shall be matched with it‘s reality, for energetic balance of this place, wages need to be increased urgently to an amount so all staff can suffice on one full time job.

I am expecting a throw back in the response, as I have seen for many other reviews that pointed this out. Bit I just know it‘s true.
It can be felt. And no words can undo the energetic essence of underpaid staff in a luxury wellness resort.
Any guest will feel it until it is fixed.

I want to see staff empowered. Both in salary and voice.
I think it would be a misuse of power, which doesn‘t match the philosophy of the place, to disallow staff to speak about their salaries.

8) it is luxury in the service: nicely assembled food, expensive furniture and design. But it is also at a remote beach in between nature: sometimes there is power outage, there‘s moisture, the natural elements and animals do their thing.
I can understand this and am not too fuzzy, but wanted to share that it‘s an interesting mix between glamping and a 5 star resort — so be prepared and don‘t expect everything to be neat, clean and always working.
My room for example, the cheapest one at 130$ a night was dark with no real window and moist and smelled like drain.

After all: I would stay again, but not at this price point.

I still want to thank all staff for their welcoming energy, their smiles and their service. 🌟

Julia W.

Amazing location and people - felt very welcomed, the treatmeants were bliss and the food absolutely amazing! Great experience

Karin C.

I had the most magical time at Sen. It’s a true oasis of tranquillity, surrounded by palm trees, mango groves, wildlife, and nestled between a lagoon and the ocean. The natural materials and warm colours create a beautiful, peaceful setting.
The staff are incredibly kind and attentive, the treatments are varied and tailored to your needs, and the Ayurvedic food is delicious. Daily yoga, meditation, breathwork, and chanting make the whole experience deeply nourishing.
An incredible retreat that I would love to return to.